At The Blanc Store, customer satisfaction is our priority. We offer a simple and transparent return and refund policy for all orders within Canada.
Return Eligibility
We accept returns for both defective and non-defective items. To qualify for a return:
- The product must be unused and in brand-new condition
- It should be returned in its original packaging.
- A return request must be made within 15 days of delivery.
Exchanges
We gladly accept exchanges for eligible items. If you wish to exchange a product, please contact us within the return window.
Return Method
- Returns are accepted by mail
- Customers can download and print the return label free of cost
Fees
- No restocking fees will be charged
- Return shipping is free using our provided label
Refund Process
- Once we receive and inspect the returned item, your refund will be initiated
- Refunds are processed within 12 business days
- The amount will be credited to your original payment method
Product Condition
- Only new and unused products are eligible for returns
Contact Us
If you have any questions or need assistance with your return or exchange, please contact us:
📧 info@theblancstore.com